Non Refund Policy

  1. Smartmind Consultants guarantees the BEST QUALITY of service in the process of our engagement with our client (the Student).
  2. Smartmind Consultants guarantees the most INFORMED and PROFESSIONAL counselling towards admission based on the universities’’ admission requirements and documents provided by the student.
  3. Smartmind Consultants, however, DOES NOT guarantee admission into the university applied to. The final right to admit is a reserve of the university based on the university’s admission policies.
  4. An application fee of US$ ______ (as required by the university) and a processing fee of US$_____ is payable to the account numbers upon a successful first and most basic counselling process:
  5. SMARTMIND TRADING LIMITED

NIC BANK LTD.

US$ ACCOUNT

ACCOUNT NUMBER:

  1. SMARTMIND TRADING LIMITED

NIC BANK LTD

KENYA SHILLINGS ACCOUNT

ACCOUNT NUMBER:

  1. Or through the agreed payment platforms such as Debit and Credit Cards, Hawalas for those in countries that do not support Electronic Bank Transfers, credit or debit cards.
  2. Application and Processing fee paid is NON- REFUNDABLE. BUT only under the following conditions:
  3. There is no application made to the university.
  4. Deliberate error in the counselling by Smartmind Consultants staff leading to non-admission.